Cookie Policy

Cookie Policy

Last Updated: March 07, 2025

This Cookie Policy explains how InsightOS (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website (www.insightos.com) or use our analytics platform. By using our Services, you consent to the use of cookies as described in this policy. We strive to be transparent about our data practices and give you control over your information.

What Are Cookies?

Cookies are small text files that websites place on your device (computer, tablet, or mobile phone) when you visit them. They’re widely used to make websites work more efficiently, provide better user experiences, and give website owners information about how their sites are used.

Think of cookies as a website’s memory – they help the site remember your preferences and choices, making your next visit more convenient and personalized. Some cookies are temporary (session cookies) and disappear when you close your browser, while others can stay on your device longer (persistent cookies) to remember your preferences.

Types of Cookies We Use

1. Essential Cookies

Required for basic platform operation - These keep our service running smoothly

• Session Management: Keep you logged in and secure during your visit
• Load Balancing: Distribute traffic to make sure our service stays fast and available
• Form Completion: Remember what you’ve typed when filling out complex forms
• Service Access: Ensure you can access all the features you’re entitled to use

Why these matter: Without these cookies, basic functions like logging in or adding items to your analytics dashboard wouldn’t work. They’re like the foundation of a house – absolutely necessary for everything else to work.

2. Analytics Cookies

Help us understand how people use our platform so we can make it better

• Usage Patterns: See which features are most helpful to users
• Performance Metrics: Identify when things aren’t working well
• Feature Adoption: Understand which new features are valuable
• User Journey: Learn how people navigate through our platform

Real-world impact: These cookies helped us discover that 73% of our users preferred morning analysis sessions, leading us to optimize our report generation for these peak times.

Provider: Google Analytics, Mixpanel Duration: Up to 2 years

3. Preference Cookies

Remember your choices to make your experience more efficient

• Language Settings: Keep the platform in your preferred language
• Display Options: Remember how you like your dashboards arranged
• Feature Settings: Maintain your preferred analysis views
• Region Selection: Show relevant local data and formats

Example: If you set up a custom dashboard layout for eCommerce analysis, these cookies ensure it’s ready for you next time.

Duration: Up to 1 year

4. Marketing Cookies

Help us reach more businesses like yours (completely optional)

• Campaign Tracking: Measure if our educational content is helpful
• Partner Integration: Work with trusted analytics partners
• Behavior Analysis: Understand what content is most valuable
• Retargeting: Show relevant features you might have missed

Your choice matters: These are 100% optional. Disable them anytime without losing core functionality.

Cookie Management

How to Control Cookies

We believe in giving you clear control over your data. Here’s how to manage cookies in different browsers:

Browser	Cookie Settings Location	Additional Notes
Chrome	Settings > Privacy and Security > Cookies	Also offers “Clear on Exit” option
Firefox	Options > Privacy & Security > Cookies	Includes enhanced tracking protection
Safari	Preferences > Privacy > Cookies	Features intelligent tracking prevention
Edge	Settings > Privacy & Security > Cookies	Offers three levels of tracking prevention

Our Cookie Preferences Center

We’ve built an easy-to-use that lets you:

• View a detailed list of all cookies in use
• Manage your consent preferences with simple toggles
• Enable/disable optional cookies by category
• Update your choices anytime without hassle

Contact Us About Cookies

We’re here to help you understand and control your cookie preferences. Reach out to our dedicated privacy team:

InsightOS Privacy Team Email: privacy@insightos.com Address: [Insert Address] Phone: [Insert Phone Number]

Response Time Commitment: We aim to respond to all cookie-related inquiries within 24 business hours.

Cookie Consent

Your choices matter to us. Manage your preferences:

• Accept All Cookies - Get the full, optimized experience
• Essential Only - Basic functionality only
• Custom Settings - Choose what works for you

Transparency Note: We’ll never hide or obscure your cookie choices. Change your mind? Update your preferences anytime.