Terms of Service

Terms of Service

Last Updated: March 07, 2025

Welcome to InsightOS! These Terms of Service (“Terms”) govern your access to and use of our website (www.insightos.com), our Service as a Software (SaaS) platform, and any related services (collectively, the “Services”) provided by InsightOS (“we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Who We Are

InsightOS is a SaaS platform designed to deliver customized analytics and actionable insights for medium-sized eCommerce businesses. Our principal place of business is [Insert Address], and we can be reached at [Insert Email] or [Insert Phone Number].

2. Eligibility

To use our Services, you must:

• Be at least 18 years old or have the legal capacity to enter into contracts
• Represent a business entity (e.g., as an authorized employee or agent)
• Not be prohibited from using the Services under applicable law

3. Account Registration and Responsibilities

a. Account Creation

You must create an account by providing accurate and complete information. You agree to keep your account details updated.

b. Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities under your account, whether authorized by you or not
• Notifying us immediately at security@insightos.com if you suspect unauthorized access

c. Prohibited Uses

You may not:

• Share your account with others
• Use the Services for illegal purposes or to harm others
• Attempt to reverse-engineer, hack, or disrupt the Services

4. Subscription and Payment

a. Subscription Plans

Our Services are offered on a subscription basis. Details of plans, features, and pricing are available on our website or upon request.

b. Payment Terms

• Fees are billed in advance (monthly or annually, as selected)
• Payments are processed via [Payment Processor] and must be made in [Currency]
• All fees are non-refundable except as stated in Section 4.d

c. Price Changes

We may adjust subscription fees with 30 days’ notice. Changes apply at the start of your next billing cycle.

d. Cancellation and Refunds

• You may cancel your subscription at any time via your account settings
• Cancellation takes effect at the end of the current billing period
• Refunds are not provided for partial billing periods unless required by law or in cases of significant service failure

5. Use of the Services

a. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes, subject to these Terms.

b. Your Data

• You retain ownership of data you upload or integrate with the Services (“Customer Data”)
• You grant us a worldwide, non-exclusive license to process, store, and analyze Customer Data
• You are responsible for ensuring Customer Data complies with applicable laws

c. Service Limitations

• We aim to provide accurate insights but do not guarantee specific outcomes
• Services may be subject to usage limits as outlined in your subscription plan

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Contact Us

For questions or concerns about these Terms, contact:

InsightOS Legal Team Email: legal@insightos.com Address: [Insert Address] Phone: [Insert Phone Number]